I Preziosi di Sandra Dini
Via Aretina 98 B -50065 | Pontassieve (FI)
tel +39 055 8315232 | e-mail: info@sandradini.com
P. IVA 04470910482
Terms of use on-line sale
on WWW.SANDRADINI.COM
• Informations about order status and shipments
For each shipment the customer receive an email containing the tracking of the shipment of
the order, that he can check through the courier website, or by call-center it.
• Cancelling or modifying of an order
To change or cancel an order already sent you must contact promptly SANDRA DINI via
email at or by phone at info@sandradini.com No. 055.8315232 always mentioning the
order number.
• Warranty
All the products are covered by the manufacturer’s conventional warranty.
• Payments
Purchases made on this website are secure and guaranteed and may be made in the following ways:
– Payment by Bank Transfer
– Payment by Paypal / by Credit Card
• Payment by bank transfer in advance
When paying by bank transfer in advance the order will be handled only after receiving the confirmation
of acceptance from the bank. Payment must be made within 3 days from date
of order. Go past the deadline, the order will ‘automatically be canceled. The bank transfer will have to
be made payable to:
SANDRA DINI
Banca: Banca Carige Italia
IBAN:IT95N0343138011000000317580 – Codice Bic:CRGEITGG768 – Cin: Y
• Payment by credit card – Payment by Pay Pal
Selecting the PayPal payment, you will be redirected to a page on the PayPal site where you can enter
your email address and password and make the payment. Your financial data will not be shared with
SANDRA DINI but will be handled directly by PayPal. In case of cancellation or non-acceptance by
SANDRA DINI, the amount will be ‘refunded to your PayPal account. SANDRA DINI will not be
responsible for delays and / or damage caused during repayment.
Shipping
• Transport cost
The cost of transportation will be ‘calculated by the system based on weight of the items ordered
• Delivery Time
The timing of delivery of goods ordered may vary by the kind of goods purchased (eg. If
the goods are available at the manufacturer) and by the delivery method chosen. service
and cost.
• Goods Reception
Upon delivery of the goods the customer is required to check:
-That the number of packages delivered is as specified in the transport document
-The packaging is intact and not altered even in the closing strip
In case of tampering and / or breaks the customer will immediately challenge the shipment and / or
delivery by adding the words “subject to control GOODS FOR …..”( indicate motivation) on the delivery
document received by courier or other operator. The customer then must report any damage within 3
days of receipt of goods in the manner prescribed by the operator undertaking the expedition.
• If the order is returned to SANDRA DINI by courier / carrier because of a wrong address provided by
the customer or end deposit time in the warehouses of the courier / carrier, or for any other reason
attributable to the negligence of the customer, a new shipment will be possible upon payment of the
relative fee via a link will be provided to the customer for
payment with credit card, or alternatively by bank transfer or even PayPal.
• In no case will be possible to make deliveries by appointment, at predetermined times or days.
• Checking the status of shipments
It is possible to track online the status of any shipment through the tracking code that the
system sends via email to the customer once the shipment has been made, it contains information on the
vector used, the shipping code and instructions on how to follow the expedition.
• Return Policy
• The return-right is regulated by law and the client-consumer (ie an individual who buys goods for
purposes not related to his professional activity) is entitled to terminate the contract for any reason. To
exercise this right, the customer must send a notice SANDRA
DINI via registered letter within 8 working days with effect from the date of delivery of goods.Note: They
can not exercise the right to cancel customers who purchase with VAT
• Mode of Return
The right of return is subject to the following conditions:
The purchased goods must be undamaged and returned in its original packaging, complete in all its parts
(including packaging and any documentation and accessory equipment:manuals, cables, etc.). The
expedition, until the certificate of receipt in our warehouse is under the complete responsibility of the
customer; SANDRA DINI. does not respond in any way for damage or theft / loss of goods returned by
uninsured shipments.
• Goods return delivery
The product will be returned to SANDRA DINI within 14 days along with the
authorization form received. Notwithstanding any repair costs for damages assessed packing original
SANDRA DINI will refund the customer the entire amount already paid for the product within 14 days
from the return of the goods by following the transfer of the amount charged to card through transfer
credit or Bancario.In latter case, the Buyer shall deliver promptly to the bank on which to obtain
reimbursement (IBAN code of the
customer).
• When the return-policy is not valid The return policy is not valid when lack of the essential integrity
of the property (package and / or its contents), in cases SANDRA DINI finds:
– Use (even partial) of the goods and any supplies
-The absence of the outer packaging and / or package, original interior;
-The lack of integral elements of the product (accessories, cables, manuals, parts, …);
-The damage of the product for reasons other than its transport
Customers who purchase with VAT can not exercise the return policy.